FAQ

FAQ

We’re so glad you’re a part of our JMM family! You can support us a few different ways:

  • Become a member of the Museum. With a one-time fee, you can support the Museum and get lots of great benefits, like free tickets and guest passes. To find out more, check out our Membership page.
  • Volunteer at JMM. We’re always looking for folks to help us at the front desk, in the gift shop, in our archives, and as docents. For more information, visit the Volunteer page.
  • Give a donation. We have lots of projects and programs we’re working to create for you, and you can provide the help we need! For more information about donations, head to our Donate page, or contact our Director of Development at tdorfmann@jewishmuseummd.org or 443-873-5165.

Adults – $10
Seniors (65 and older) – $8
Students (13 and older) – $6
Children (4 – 12) – $4
Under 4 years old – Free
JMM Members – Free
Please check our Plan Your Visit for a full list of discounts.

As a benefit of their membership, members get free admission to the Museum and to public programs. Your level of membership will determine how many tickets are covered by your membership. If you have any questions about your current membership status, please contact our Membership and Volunteer Coordinator at sfoard@jewishmuseummd.org or 443-873-5162.

In order to get member tickets to programs, please sign in to your membership account while purchasing tickets.

Not a member, join today! 

Please note our hours are changed. JMM is open:

Sunday, Tuesday, and Thursday: 10 am – 12 pm and 1 pm – 3 pm.
Please note: We are closed 12 pm to 1 pm to allow time to clean the exhibits and take breaks.

Our Museum shop, Esther’s Place, is currently closed. Instead, we have a pop-up shop in the lobby for people to browse. If you have any particular questions about the Museum shop, contact the Shop Manager at csniezek@jewishmuseummd.org or 443-873-5171.

JMM is closed during certain national and Jewish holidays, such as Rosh Hashana, Yom Kippur, Sukkot, Shemini Atzeret, Simchat Torah, first two and last two days of Passover, and Shavuot. Additionally, the Museum is closed for New Year’s Day, Labor Day, Thanksgiving and the day after.

Please note, our Museum offices and administrative staff keep slightly different hours. Generally, our administrative staff work 9 am – 5 pm, Monday – Friday. Many of our administrative staff are working from home, so the best way to reach them is via their email. You can find the list of staff and their contact information here.

At this time, we are not offering onsite programming. We will update this section when we offer onsite programs again. In order to receive the Zoom information for our digital programs, you must register online.

You can check out our current digital program offerings and reserve tickets here. If you have any questions about our digital programs, contact our Program Assistant at lgrant@jewishmuseummd.org or 443-873-5169.

We are storytellers, and our stories are for everyone. We’re working to provide resources so that everyone can hear and share our stories. This includes a wheelchair upon request, sign language interpretation, and much more. Please visit our Accessibility page for our current full offerings for guests.

If you have a suggestion for a resource that would help enhance your experience at the Museum, please contact our Visitor Services Coordinator at tmakowsky@jewishmuseummd.org or 443-873-5164.

For information about current exhibits, please visit our Exhibits + Events page.

At this time, we are not offering onsite adult or school tours. We will update this section when we are offering group tours again.

If you want to find out about our digital tour offerings that can be done from the comfort of your home, check out our group visit page here. For more information about adult groups, contact our Visitor Services Coordinator at tmakowsky@jewishmuseummd.org or 443-873-5164.

If you’d like to bring a school group to the Museum, visit our school group page here. Or, you can contact our School Program Coordinator at mshultz@jewishmuseummd.org or 443-873-5180.

Please reach out to us at least two weeks ahead of any group visit, to guarantee reduced admission rates and a docent.

Our gift shop, Esther’s Place, is full of great gifts and souvenirs, ranging from JMM branded hats and magnets to beautiful Judaica such as mezuzahs/mezuzot and menorahs. While the shop is currently closed, we do have a pop-up shop available in the lobby for people to browse when the Museum is open.

For more information about our gift shop, please contact the Shop Manager at csniezek@jewishmuseummd.org or 443-873-5171.

At this time, due to health and safety concerns, we are not offering tours of the historic synagogues. We will update this section when we are offering tours again.

We offer docent-led tours of our historic synagogues Sunday – Thursday at:

11 am, 1 pm, 2pm, and 3 pm. We also offer a shortened tour of just the Lloyd Street Synagogue at 4 pm on Sundays.

Tours start to the side of the front desk, in the Museum lobby. Our synagogues are not open to the public during normal hours. We ask that you travel with a docent to help us preserve these historic buildings.

To learn more about our synagogue tours, visit our Synagogue Tours page.

At this time, due to health and safety concerns, we are not offering research appointments. We will update this section when we are offering appointments again. 

We encourage you to reach out to our Archivist via email, at mahoffman@jewishmuseummd.org, if you want to do research from home.

JMM has an extensive collection of materials about the Maryland Jewish community, which we work hard to protect and share with the community. In order to continue our mission of protecting these precious materials, we require researchers to book appointments with our collections staff at least two weeks ahead of their visit. The library is not open to public visitors without an appointment. Please contact our Director of Collections and Exhibits at jchurch@jewishmuseummd.org or 443-873-5176 to set up an appointment.

If you’re looking for specific information, please email or call our Archivist at mahoffman@jewishmuseummd.org or 443-873-5166. If you provide enough information, our Archivist may be able to find the materials you’re looking for without an in-person appointment. Please allow our Archivist time to research your request.

At this time, due to health and safety concerns, we are not taking object donations. We will update this section when we are accepting donations again.

As stewards of Maryland’s Jewish history, we take a lot of care in the preservation of our collections. Any donations must be approved by our Director of Collections and Exhibits, and proper documentation must be done upon the exchange of the item. To find out more information, contact our Director of Collections and Exhibits at jchurch@jewishmuseummd.org or 443-873-5176.

We cannot accept donations without this proper documentation. Please do not bring in objects without speaking to the Director of Collections and Exhibits first.

Photography is allowed in our permanent exhibits and in our historic synagogues. No flash photography is allowed. Sometimes with our special exhibits, certain objects may not be photographed. We will include signage whenever this is the case.

We do not serve any food or drinks on our campus. Additionally, there is no food or drink allowed in the exhibit galleries or in the historic synagogues. Museum staff reserve the right to ask guests to discard any food or drink during their visit.

If you’re looking for a place nearby for lunch or dinner, we have a whole list of recommendations you can check out here, including local Kosher restaurants.

The Museum has public coat racks, located near our public restrooms. The coat racks are not secured by Museum staff and the Museum is not responsible for lost or stolen items that are left on the coat racks.

There is a limited amount of space on our coat racks, so we suggest you leave larger items at home before you visit.

JMM works to match lost property with its rightful owners whenever possible. Any lost items can be picked up in person or returned via uninsured US mail at the Museum’s expense. Please note, JMM is not responsible for an item once it has left the campus. Anyone who requests items in person must provide an accurate description of the item, and the Museum may ask for proof of ownership.

If you’ve lost an item, please contact the Museum at info@jewishmuseummd.org or at 410-732-6400.

Lost items are only kept for a limited time. The Museum waits 45 days after finding an item. After this time period, we donate items to local businesses.

At this time, due to health and safety concerns, we are not offering rentals of our properties.

JMM would be happy to make your day special with a rental of the Lloyd Street Synagogue. We also offer rentals of the Davidson Lobby, and Hendler Board Room to commemorate your special day. Please visit our Rentals page for more information.

In order to protect the objects in our exhibits, we have to keep the temperature in the galleries at a certain level. Our Voices of Lombard Street exhibit in particular can feel colder than the rest of the building because many of our collection items are housed in the basement under this gallery. We encourage our guests to dress in layers when visiting!